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FREQUENTLY ASKED QUESTIONS

What is Hotel Indonesia Group (HIG)?
Hotel Indonesia Group (HIG), Indonesia state-owned hotel chain was established in September 28th, 2016 at the Patra Jasa Building in Jakarta. Inaugurated by the Minister of State-owned Enterprises - Rini Soemarno, HIG aims to become the leading hotel chain in Indonesia providing the best service to domestic and foreign tourists, featuring international standards of Indonesia hospitality. HIG was formed after the Government of Indonesia through the Ministry of State-owned Enterprises consolidate the existing state-owned hotels and appoint PT Hotel Indonesia Natour (Persero) as the coordinator. The consolidation began with spirit of synergy among hotels owned by PT Hotel Indonesia Natour (Persero); PT Patrajasa, a subsidiary of state oil and gas company PT Pertamina; and PT Aero Wisata, a subsidiary of national flag carried PT Garuda Indonesia. 
Hotel under Hotel Indonesia Group (HIG)
35 Hotels That Under Hotel Indonesia Group :
SUMATRA
  1. Grand Inna Padang
  2. Inna Parapat Hotel & Resort
  3. Grand Inna Medan
  4. Patra Comfort Parapat
  5. Grand Inna Daira Palembang
JAVA
  1. Asana Kawanua Jakarta
  2. Grand Prama Preanger - Bandung
  3. Patra Comfort Anyer
  4. Patra Comfort Jakarta
  5. Patra Comfort Bandung
  6.  
  1. Patra Hotel & Convention Semarang
  2. Grand Cempaka Hotel & Covention
  3. Grand Cempaka Business Hotel
  4. d’Arcici Hotel Sunter
  5. d’Arcici Hotel Cempaka Putih
  6. d’Arcici Hotel Plumpang
  7. Grand Inna Samudra Beach
  8. Grand Inna Malioboro
  9. Grand Inna Tunjungan
  10. Inna Tretes Hotel & Resort
BALI
  1. Inaya Putri Bali
  2. Grand Inna Kuta
  3. Grand Inna Bali Beach
  4. Inna Bali Beach Garden
  5. Inna Bali Beach Resort
  6. Inna Sindhu Beach Hotel & Resort
  7. Inna Bali Heritage Hotel
  8. Prama Sanur Beach Bali
  9. Kila Infinity8 Bali
  10. Asana Agung Putra Bali
  11. The Patra Bali Resort & Villas
LOMBOK
  1. Kila Senggigi Beach Lombok
PAPUA
  1. Asana Biak Papua


 
How to get points?
When a member makes a booking through our direct channels (www.hotelindonesia.com), and members make a minimum transaction of Rp 250.000,00 and the member will get 2.500 points (multiply).
How can I redeem my points?
When a member makes a booking using our direct channels (www.hotelindonesia.com), a member may redeem points and exchange 2.500 points and get an IDR 250,000 voucher discount on the booking.