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In the event of a problem with your online cancellation, please contact the hotel directly. You will find the contact details on the hotel specification page. If you have booked several services, you can fully or partially cancel your reservation. To change your reservation, please first check the availability of your chosen hotel, then cancel your reservation and make a new one. Please note that for certain rates, the cancellation of a reservation may be subject to conditions. Please see the terms and conditions of sale associated with the rate for more information.